Abstract
This study probes the link between workplace bullying, emotional exhaustion and
presenteeism in employees of public and private sector service organizations. Based on
affective events theory, this study found that emotional exhaustion mediates the
relationship between bullying and employee presenteeism. However, the climate for
conflict management (CCM) was found to moderate the aforementioned relationship.
Data taken from 2250 employees working in health, education and forest departments
support the assumptions that workplace bullying and presenteeism are partially mediated
by individual’s perceived emotional exhaustion and that the CCM moderates this
mediated association. This mediated moderation model suggests that workplace bullying
emotionally exhausts employees, who despite being present at workplace cannot perform
to their full potential. On the other hand, organizations that are active in conflict
management practices may be able to prevent and reduce the adverse effects of
workplace bullying.
Khalida Naseem, Alia Ahmed. (2020) Presenteeism as a Consequence of Workplace Bullying: Mediating Role of Emotional Exhaustion and Moderation of Climate for Conflict Management, Pakistan Journal of Commerce and Social Sciences, Volume 14, Issue 1.
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