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Digital library is no longer considered a lavish use of technology but
rather a mandatory need for users, especially postgraduate
students. Each year, public and academic libraries invest a lot of
money to subscribe to various digital resources, such as online
databases, electronic books, electronic journals, and electronic
magazines. However, many of these organizations have difficulties justifying their
digital library investment due to lack of usage among the users. This
underutilization of digital libraries is credited to the lack of digital library
engagement among the users. Digital library engagement is defined as a deep and
long-time use of digital library resources. Some researchers equate engagement
to usage; however, engagement goes beyond the generic term of usage and may
include multiple dimensions such as affective, cognitive, and behavioral. Previous
works on the digital library have mostly focused on the generic definition of use
instead of engagement. Researchers believe that the lack of study on digital
library engagement causes the underutilization of digital libraries' resources.
Despite the rising interest in the digital library, no research has studied digital
library engagement predictors. Therefore, this paper aims to discuss the
predictors of digital library engagement at the conceptual level. A structured
literature review methodology was adopted; a total of 135 pieces of literature
were included in this study. In total, 30 predictors of digital library engagement
were identified, and these predictors were grouped into four factors:
PAKISTAN JOURNAL OF INFORMATION MANAGEMENT & LIBRARIES (PJIM&L) 60
https://doi.org/10.47657/1586
Vol.22 Rosman, Ismail & Masrek (2020)
technological, individual, organizational, and contextual factors. Grounded on the
previous literature on the digital library, the contributions of this paper are as
follows: first, this paper identified a list of predictors of digital library engagement
from past digital library literature, second, this paper categorized the predictors
into four factors, and finally, this paper proposed a conceptual model for further
validation of the predictors.
Mohamad Rahimi Mohamad Rosman, Mohd Nasir Ismail, Mohamad Noorman Masrek. (2020) Investigating the Predictors of Digital Library Engagement: A Structured Literature Analysis, Pakistan Journal of Information Management and Libraries, Vol 22, Issue-1.
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