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The purpose of this research is to measure the impact of high performance work system on firm’s performance with the intervention of mediator variable i.e. (attitudinal outcome), and moderator variable i.e. (workplace incivility). The nature of the research study was quantitative. The primary data was gathered from the executives and managers employed in the diverse (home appliances) companies of Pakistan. Total 310 questionnaires are distributed in the seven electronic industries of Pakistan and all the questionnaires are properly responded. For data analysis, the researcher used SPSS and AMOS statistical software. The structure equation model (SEM), factor analysis, and path analysis were utilized to examine the hierarchal association amongst the variables. The statistical result revealed that the High performance work system has a significant positive impact on the firm performance. However, the attitudinal outcome was found a significant intervening variable in a relationship with the high performance work system and firm performance. In addition to that, the workplace incivility was found a significant moderator in a relationship with high performance work system and firm performance. The study concluded that the high performance work system is very key for the smooth functioning of the organization. The recommendations and future research areas are also incorporated into the study.

Syed Sheheryar Ali Kazmi, Khurshed Iqbal. (2019) Impact of High Performance Work System on Performance of Organization: Case Study of Electronic Industry of Pakistan , Journal of Managerial Sciences, Volume 13, Issue 2.
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