Abstract
This paper aims at embodying an in-depth investigation of the Knowledge Management
(KM) and Islamic Work Ethics (IWE) on quality competitiveness and innovation
prevailing in the health care industry. The fundamentals of KM and IWE on quality
competitiveness and innovation were examined by using a valid survey instrument. A
total of 250 administrative and medical officers serving in the public sector organizations
of Pakistan contributed to the survey. The empirical findings indicated that KM for
innovation is substantial in the public sector organizations. The association of KM with
innovation and employees’ quality competitiveness in public sector organizations was
found to moderate IWE. While the research was notable and confined to Pakistan’s
public sector organizations, this study has far-reaching consequences for the
advancement of a bright workforce in other sectors and across regions. Further, a crosssectional study stimulated the confirmation of results. A consideration of KM, IWE, and
its consequences among the pledge of the workforce for innovation enables public sector
organizations to design and implement upgraded initiatives. To counter the significant
need for determining IWE and its work outcomes in non-Western working domains, this
article identified the extent to which IWE influences the relationship between KM and
innovation aptitude of public sector organizations. Scholars and practitioners will find
the novelty of the study variable. Our study has certain limitations, like reliance on crosssectional data. In the future, longitudinal data may be used. Secondly, we used only one
sector which restricts the generalizability of the study. In the future, the study could be
replicated by other sectors.
Nisbat Ali Malik, Naveed Akhtar. (2020) Impact of Knowledge Management with Islamic Work Ethics on Innovation and Quality Competitiveness, NUML International Journal of Business & Management, Volume 15, Issue 1.
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