Abstract
Quality management principles and practices helps supply chain management to
deliver quality products in timely manner with a competitive cost to customers.
However, this integration and its relationship with performance of pharmaceuticals
supply chains of healthcare sector is rarely discussed. In current study, a
conceptual framework for supply chain quality management in pharmaceuticals
supply chain of healthcare sector is developed on basis of published literature and
focus group discussion with practitioners and empirically established its
relationship with supply chain performance and business results of pharmaceutical
distributors of Pakistan. Mediating effect of supply chain performance between
link of supply chain quality management (SCQM) and business results is also
measured. The study collected data from 246 employees working at
pharmaceutical distribution set ups running either directly by manufacturers or
third parties, across all provinces of Pakistan. Structural equational modelling by
using Amos 24 is employed to measure the relationships. Results of study will
help practitioners working at pharmaceutical distributors to understand importance
of SCQM in gaining business results.
Muhammad Tayyab , Muhammad Usman Awan , Nadeem Irfan Bukhari. (2020) Integration of Quality Management and Supply Chain Management in Pharmaceutical Distribution Sector of Pakistan, Journal of the Research Society of Pakistan, Volume 57, Issue 1.
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