Abstract
This study aims to investigate how the superior-subordinate
communication mediates policy formulation and employees'
dedication in work engagement among the serving bureaucracy
in Punjab (province of Pakistan) government. The study used a
cross-sectional design vis-à-vis survey method to collect data
from a representative sample (n=250) of serving bureaucrats of
the Punjab government. The findings showed that there was a
positive association between policy formulation (PF) and
dedication towards work engagement (WE). Furthermore, the
findings revealed that the relationship between policy
formulation (PF) and dedication towards work engagement (WE)
was partially mediated by superior-subordinate communication
(SSC). The study addressed the research gap regarding the
association of the policy formulation (PF) and dedication towards
work engagement (WE) by examining the mediation of superiorsubordinate communication (SSC) in their association by
progressing the LMX theory in a less researched context of
Pakistan. The results explained how more sophisticated work
engagement could be achieved in the implementation of the
policies by improving the communication channels between
superiors and subordinates among the different ranks of the
bureaucrats.
Syed Hassan Raza, Muhammad Yousaf, Tahir Mehmood, Hira Karim. (2020) Mediation of The Superior-Subordinate Communication In Determining Work Engagement Among Bureaucrats, Journal of Media Studies, Volume-35, Issue-2.
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