Abstract
The current study examined the impact of organizational stressors on
role performance and job satisfaction. After briefly studying the
relationship between the internal and external stressors, a
comprehensive and integrated model was built. In addition, moderating
role of social support and mediated role of personality are discussed in
the model. Sample of 730 employees of banks and financial institutions
were selected as a sample. Our findings revealed that the media
aggression, terrorism and economic stress have positive association
with job stress. Internal stressors have a critical role in contributing
towards employee stress. Out of six internal stressors three were
accepted and three were rejected due to insignificant results. Media
aggression, terrorism and economic stress also have direct association
with job stress. The tests verified that personality type partially
mediates the relationship between stressors and outcomes. On the other
hand it was found that the social support dampens the relationship
between job stress and performance.
Shabbar Hussain, Rauf-i-Azam. (2016) An Integrated Model of Stress, Personality, Social Support and Job Outcomes: A study of Financial Sector of Pakistan, Journal of Managerial Sciences, Volume 10, Issue 1.
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