Abstract
The main purpose of this research is to analyze those factors that affect the knowledge
sharing and can lead the conventional banking sector towards enhancing the innovation
capabilities by creating the culture of organizational learning. The model of this research
paper is tested using a sample of 300 employees occupying the position of officer grade I,
II and III in conventional banking sector of Bahawalpur. Researchers have used the
simple random sampling technique for the collection of data with the help of
questionnaire. SPSS version 21 is used to analyze data collected for this research paper.
The result shows that out of nine factors, seven factors namely individual personality,
individual attitude, reward and recognition, competence based trust, benevolence based
trust, ICT infrastructure and availability and ICT know how are all significantly and
positively related with the innovation capabilities as well as knowledge sharing and thus
knowledge sharing also mediates between them. But the two factors centralization and
formalization have an insignificant relationship with the innovation capabilities and
knowledge sharing. Hence, no mediation takes place between them. Moderator;
organizational learning also plays a significant role between knowledge sharing and
innovation capabilities. This research paper has a significant managerial implication that
it helps the managing bodies of conventional banks to pay an attention on these factors
like individual personality, individual attitude, reward and recognition, competence based
trust, benevolence based trust, ICT infrastructure and availability and ICT know how in
order to enhance the innovation capabilities. The incorporation of individual personality,
individual attitude, reward and recognition, competence based trust, benevolence based
trust, ICT infrastructure and availability and ICT know how in order to enhance
Sulaman Hafeez Siddiqui, Rabia Rasheed, Muhammad Shahid Nawaz , Mazhar Abbas. (2019) Knowledge Sharing and Innovation Capabilities: The Moderating Role of Organizational Learning, Pakistan Journal of Commerce and Social Sciences, Volume 13, Issue 2.
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