Abstract
This study investigated the expectations of patients in Nigeria and
Canada towards healthcare. The relationship of age and gender with
expectation of healthcare was also explored. The descriptive research
design was adopted for the study. The sample consisted of two thousand
and four hundred respondents who were selected from both countries
(Nigeria and Canada) using simple random, purposive and systematic
random techniques. A new questionnaire entitled “Expectations of
Patients towards Healthcare Questionnaire” (EPHQ) was developed and
used in the studyto address the research questions and hypotheses. The
validity of the scale was achieved through team of experts and the split
half reliability of the instrument was .67. The data collected was analyzed
using frequency counts, percentages, facto analysis t-test and Analysis of
Variance (ANOVA). The results showed that there wasa significant
difference between expectations of patients in Nigeria and Canada
towards healthcare based on age and gender. It was concluded that Pan
African and Canadian policies, processes and programs to further
empower and sustain healthcare systems for the future, should be well
structured to meet patients’ expectations.
Adeola Aminat Odebode, Falilat Anike Okesina. (2017) EXPECTATIONS OF PATIENTS TOWARDS HEALTHCARE: A CASE STUDY OF NIGERIA AND CANADA, Pakistan Journal of Professional Psychology Research and Practice, Volume 8 No.1, Volume 8.
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