تلخیص
The purposes of this research is to find out the impact of
technology quality, perceived ease of use and perceived usefulness in the
formation of consumer’s satisfaction in the context of E-learning. Data
was collected by using online questionnaire form 1338 students of virtual
education system universities. It was concluded that that consumers
perceive a high quality e-learning system to be useful with respect to
their needs and they also consider a high quality technology easy to use.
The results imply that if an e-learning system is useful, then the customer
would be satisfied. Consumers have favourable feeling of satisfaction
with e-learning when it is perceived to be useful and easy to use. This
study provides a valuable insight and sound ground for academicians
who are interested in studying technology quality, perceived ease of use
and perceived usefulness in context of E-learning. It also presents
valuable insights for practitioners and policy makers and it has revealed
important findings and implications for aforementioned context.
Hassan Jalil Shah, Saman Attiq. (2016) Impact of Technology Quality, Perceived Ease of Use and Perceived Usefulness in the Formation of Consumer’s Satisfaction in the Context of E-learning, Abasyn Journal of Social Sciences, Volume-09, Issue-1.
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