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The objective of the study was to find out the effect of role overload on employee anxiety and organization citizenship behavior. Close ended questionnaire were distributed among 120 employees of UBL for data collection. Regression analysis was run, showing 74.1 % variations in the Employee anxiety due to role overload and about 71% variation in Organization citizenship behavior by the role overload. Results show that there is a strong positive relationship in Employee anxiety & role overload, and strong negative relationship between organization citizenship behavior (OCB) and role overload as the literature shows. More extensive research needs to be carried out to explore new knowledge in this area.

Adnan Ahmad, Shah Saud. (2016) The Effect of Role Overload on Employee Anxiety and Organization Citizenship Behavior , Journal of Managerial Sciences, Volume 10, Issue 1.
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