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The purpose of this study is to examine employee turnover problem that is relatively high in banks in Pakistan. It is hypothesized that involvement and job satisfaction would mitigate employees’ turnover intentions. It is also assumed that job satisfaction might mediate the relationship between job involvement and turnover intentions. Apart from testing the proposed relations within the given context, the causes of job involvement, job satisfaction and turnover intention in the targeted population were identified. A sample of 320 subjects was drawn from eight banks and close-ended questionnaires were administered to them; of which 278 questionnaires complete from all respects were considered for analysis. 20 semi-structured interviews were conducted for further in-depth understanding of questions in hand. Descriptive and inferential statistics were applied to the data collected through questionnaires to test the hypotheses and data collected through interviews were analyzed through content analysisthe results of the study reaffirmed the relationships and were consistent with the previous literature. However, it was interesting to know that level of involvement, satisfaction and turnover intentions vary with the demographic differences of the respondents. It is found that certain reasons leading to job dissatisfaction, turnover intention and job disengagement were evident and managers were taking no corrective measures as such.

Naila Azam Joiya, Muhammad Zeb Khan, Zia Ullah. (2018) Opening Up The Black Box Of Employee Turnover Intent In The Banking Sector Of Pakistan , Journal of Managerial Sciences, Volume 12, Issue 3.
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