Abstract
The overall purpose of the current research is to develop an understanding of
the mediating role of job stress on work overload and organizational
performance. The research was conducted in the banking sector of Pakistan.
The data was collected from a random sample (n = 519) of middle and lower
management staff of the commercial banks through questionnaire. Baron and
Kenny (1986) four step model was followed in testing the mediating role of job
stress between work overload and organizational performance. The findings of
the study show that job stress partially mediates the relationship between work
overload and organizational performance. The research highlights its
contribution towards the existing management literature by providing
conceptual foundations and empirical evidence in order to understand the
mediating role of job stress between work overload and organizational
performance. The research also suggests some managerial implications. The
study bridges the research gap in the literature regarding the direct relationship
between work overload and organizational performance, hence examining the
role of job stress as a mediator between work overload and organizational
performance.
Muhammad Mudassar Abbasi, Saquib Yusaf Janjua. (2016) The Mediating Effect of Job Stress on Work Overload and Organizational Performance in the Banking Industry, Abasyn Journal of Social Sciences, Volume-09, Issue-2.
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