Abstract
This research paper investigates the mediating role of employee attitude (Job
Satisfaction) on the linkage between corporate social responsibility and
organizational performance. This study aims at the telecom sector of Peshawar,
Khyber Pakhtunkhwa, Pakistan. Sample included regional offices of six different
telecom companies of Pakistan operating in Peshawar city which is the capital
of KPK. Stratified random sampling method was adopted to gather data from
different telecom companies functioning in the Peshawar city. For the purpose
of data gathering 376 questionnaires were distributed. In the current research,
352 filled questionnaires were received. The usable number of questionnaires
returned was 333. After analysis it was found that corporate social
responsibility has a significant impact on job satisfaction and organizational
performance. It was also found that job satisfaction has a significant impact on
organizational performance. Results of the mediation analysis showed partial
mediation of job satisfaction between the relationship of corporate social
responsibility and organizational performance.
Shahzad Zeb, Dr. Robina Yasmin. (2016) An Empirical Investigation into the Mediating Role of Job Satisfaction on the Linkage between Corporate Social Responsibility and Organizational Performance, Abasyn Journal of Social Sciences, Volume-09, Issue-2.
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