Abstract
The purpose of this study is to examine the relationship between knowledge management process KMP and job performance (JP)
in higher education sector of Pakistan. The data were collected using a questionnaire, as the instrument for the primary data
collection, with total collected back responses of 300 out of 384 questionnaires from respondents of teaching staff of private
universities of Lahore.So, response rate keep on almost 78% which is quite impressive. Some statistical tools deplyedi.e
Descriptive Analysis (To check the central tendency), Reliability analysis (To check the stability between the questions of a
construct), Correlation test (To find the relationship betweenconstructs). The regression test include ANOVA (To check the cause
and effect relationship between construct), model summary and multi regression is also integrated. The consequences of the this
study revealed that all seven factors of KMP like knowledge identification, knowledge creation, knowledge collection, knowledge
organizing, knowledge storage, knowledge dissemination and knowledge applicationare positively predicting job performance in
the higher educational sector of Pakistan. This present study is first study that overcome the research gap in the literature between
KMP and JP relationship it alsobe the first one to offer perceptionfor the KMP particulars in the context of higher educational
sector of Pakistan. The present study will help the top management of educational sector of Pakistan in order to better prepare
knowledge management strategies as a way to improve job performance of staff
Muhammad Ishfaq Ahmad, Rabia Riaz, Aqeel Ahmad. (2020) Utilization of Knowledge Management Process (KMP) Model to predict Job Performance in Higher Education Sector of Pakistan, Paradigms , Vol 14, Issue 1.
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