Abstract
The study explores the role of Organizational Trust (OT) in predicting
Organizational Citizenship Behavior (OCB) with the moderation of
Behavior Monitoring (BM). The study in an innovative way extends the
extant literature and studies the influence of moderation effect of
Behavior Monitoring on the relationship between OT and OCB. This
study made use of pragmatism approach, for this purpose quantitative
research was carried out. The quantitative approach helped to
triangulate the findings from both quantitative and qualitative sides.
The Quantitative analysis was based on a survey. The sample for the
survey consisted of individuals working in the private business schools
of Peshawar. A sample of 300 employees was selected based on their
relevance to the area of research. Stratified random sampling was used
to extract the sample. Questionnaires were distributed to the sample
respondents. Reliability and validity of data instruments were also
tested. The hypotheses were tested using different econometric tests like
simple regression, multiple regressions and moderated analysis. The
study also carries recommendations. The study can be extended for
application in other institutions as well as organizations in Pakistan
and outside Pakistan.
Hayat Gul, Saima Batool, Muhammad Aleem. (2017) Organizational Citizenship Behavior among Employees of Private Business Schools: A Multi-Level Perspective Involving Behavior Monitoring and Organizational Trust , Journal of Managerial Sciences, Volume 11, Issue 4.
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