Abstract
The purpose of this research is to measure the impact of high
performance work system on firm’s performance with the intervention
of mediator variable i.e. (attitudinal outcome), and moderator variable
i.e. (workplace incivility). The nature of the research study was
quantitative. The primary data was gathered from the executives and
managers employed in the diverse (home appliances) companies of
Pakistan. Total 310 questionnaires are distributed in the seven
electronic industries of Pakistan and all the questionnaires are
properly responded. For data analysis, the researcher used SPSS and
AMOS statistical software. The structure equation model (SEM), factor
analysis, and path analysis were utilized to examine the hierarchal
association amongst the variables. The statistical result revealed that
the High performance work system has a significant positive impact on
the firm performance. However, the attitudinal outcome was found a
significant intervening variable in a relationship with the high
performance work system and firm performance. In addition to that, the
workplace incivility was found a significant moderator in a
relationship with high performance work system and firm performance.
The study concluded that the high performance work system is very key
for the smooth functioning of the organization. The recommendations
and future research areas are also incorporated into the study.
Syed Sheheryar Ali Kazmi, Khurshed Iqbal. (2019) Impact of High Performance Work System on Performance of Organization: Case Study of Electronic Industry of Pakistan , Journal of Managerial Sciences, Volume 13, Issue 2.
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